There are times when Skype Messenger crashes with “Skype has stopped working” warning message. Below are the ways to fix this issue on Windows 10.
Skype has Stopped Working in Windows 10
The general Skype is not working and the error is displayed within Windows 10 with an explanation that reads “A issue caused the program to cease working properly. It is recommended to close the application”.
You’ll agree that this explanation is a bit hazy and does not offer any clue or explanation for why this error message is displayed on your PC.
But, the issue is fixable in most instances by following the troubleshooting procedures.
1. Update Skype
Check to make sure you’re using the most recent version of Skype on your personal computer.
To open Skype on your personal computer Click on the 3-dots icon and then select Settings from the dropdown menu.
When you are on the Settings screen, ensure that you are able to see the “You’re using the most recent version of Skype” message. If not, click the Update button and wait for Skype to update.
After you have updated Skype You should be able to see it running on your system without displaying an error message.
2. Utilize Windows Troubleshooter
The built-in Troubleshooter built into Windows 10 can be trusted to help fix this issue.
Click Settings > Update and Security > click Troubleshoot in the left-hand pane. In the right-hand side select Additional Troubleshooters.
The next page will appear, click on Windows Store Apps and click on Run the Troubleshooter.
Follow the instructions on screen while the Troubleshooter attempts to identify and fix the issues with your PC.
3. Repair Skype App
Sometimes, the issue could be caused by the Skype App being corrupted. The fix is using the Repair option is available within Windows 10.
Click on Settings, then Apps and click Apps and Features within the left-hand pane. In the right-hand-side pane scroll down, and click on Skype Advanced options.
Then, go to the bottom and select the Repair button.
Reboot your computer and check whether Skype is working properly in your system.
4. Reset Skype
If the repair options didn’t work, you can consider the Reset option, that basically deletes Skype from your computer Skype App and reinstalls it onto your computer.
Click on Settings, then Apps Click on Apps and Features within the left-hand pane. In the right-hand pane scroll down until you click on Skype Advanced options.
Next screen press”Reset” on the next screen.
In the confirmation window select Reset in order to verify.
Reboot your computer and check whether Skype is now functioning in your system.
7. Install Media feature pack
If you’re using Windows 10 with the N version or KN Version of Windows 10, the problem is most likely caused by Media Feature Pack not being installed on your PC.
You can download the Media Feature Pack for N and KN versions of Windows 10 from Microsoft’s Official Support Website.
8. Reinstall Skype
Click on Start, right-click, then select Windows PowerShell (Admin).
Inside the PowerShell window in the PowerShell window, type”Get-AppxPackage” *Microsoft.SkypeApp “Remove-AppxPackage. Then hit Enter. Enter key.
Once the App is removed, you can reinstall Skype onto your computer by using the command below.
Get-AppxPackage -AllUsers Microsoft.SkypeApp | foreach
After Skype has been installed, the program will be running perfectly on your PC.